Privacy Policy

Last updated: 4/9/2026

1. Information We Collect

We collect information you provide directly to us when you create an account, subscribe to our service, or communicate with us. This includes your email address, name, billing information (processed securely by Paddle), and your grant alert preferences.

We may also collect limited website usage information through analytics tools if you choose to accept analytics cookies on our site.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the EU Fund Portal service.
• Process transactions and send related information, including confirmations and receipts.
• Send you technical notices, updates, security alerts, and personalized grant notifications.
• Respond to your comments, questions, and customer service requests.
• Understand aggregate website usage and improve site performance if analytics cookies are accepted.

3. Information Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., Paddle for payment processing, Resend for email delivery, Supabase for database hosting).
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

4. Data Retention and Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Your data is stored securely using enterprise-grade cloud providers.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR, including the right to access, update, or delete the information we have on you. You can manage your data directly from your account settings or by contacting us.

You can also choose whether to allow analytics cookies when you visit our site. If you decline analytics cookies, analytics tracking scripts will not be loaded.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@eufundportal.com.